Your designated project manager coordinates and deploys the installation of our solutions with certified industry technicians who have been thoroughly trained. Our globally talented installation teams deliver friendly, professional and efficient service with little or no impact on your hotel staff and guests.
Once your installations are complete and working seamlessly, our services do not stop there. GuestTek’s highly experienced service and support teams keep your hotel moving forward by addressing issues as they emerge.
We design our service contracts to help your property. Its starts with your dedicated Client Relations Team member who is your hotel’s advocate within GuestTek. As your primary contact for escalated issues, general enquiries and network customization, they are focused on improving the overall efficiency of your property.
Our round the clock, multi-tiered, multi-lingual global technical support team is readily available 24/7/365 to assist your guests and staff. Our expert technicians are always ready to handle the most complex of situations, giving you peace of mind that you and your guests needs are being taken care of.