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Technical Deployment Engineer – India

Please submit qualified resumes to: careers@guest-tek.com with the position title clearly stated in the subject field.

 

Position:                      Technical Deployment Engineer        

Department:              Global Deployments – Technical Deployments

Location:                    Mumbai, India

Job Type:                    Full time

Reports to:                  Director, Configuration Management

 

The Technical Deployment Engineer is responsible for installing, configuring, troubleshooting, and testing the HSIA / VOD Access Server and visitor based networking equipment remotely with assistance from a 3rd Party Resource onsite. As well, this position will be responsible for all aspects required to get a network up and running along with all testing and training.

Responsibilities:

  • Install, configure, and troubleshoot networking equipment.

 

  • Install and configure GuestTek solutions and equipment.
  • Perform hotel staff training for GuestTek solutions.
  • Document installation and testing results.
  • Work under the guidance of the Project Manager to complete various projects.
  • Report any customer and installation issues.
  • Represent Guest-tek and ensure customer satisfaction with Guest-tek products and services.

Qualifications: 

  • Possess a degree in Applied Information Technology from a technical College or equivalent.
  • Preference would be given to individuals with CCNA.
  • Advanced knowledge of switches, Ethernet, Internet connection methods, and networking.

 

  • Advanced working knowledge of Linux, Switches, DSL, and WiFi networking equipment.
  • Cabling knowledge is an asset.
  • Excellent written and verbal communication skills.
  • Strong documentation and troubleshooting skills.
  • Must have a valid Passport, and be able to travel overseas in case travel is required.
  • Preference would be given to bilingual applicants.
  • This position may require some travel, but most of the time will be spent in the office.
  • This position can be very demanding, both physically and mentally. Must be able to work in a fast paced environment, under tight deadlines.
  • This position requires working with both technical and non-technical people, and effective communication is a must.

 

  • Personal Attributes: 
  • Able to work independently with limited supervision.
  • Detail oriented.
  • Proven analytical skills and excellent problem-solving attitude and skills to resolve technical issues.
  • Effective communicator 

 

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